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RETURN & REFUND POLICY

Last Updated: June 2026

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

Returns

We accept returns within 30 days of delivery. To be eligible for a return, the item must:

• Be unused and in its original condition

• Include all original packaging and tags

• Not be damaged due to misuse or improper handling

To start a return, please contact us at trencevrobert200@yahoo.com with your order number and reason for the return.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Personalized or custom-made products

• Items marked as final sale

• Products that have been used, damaged, or altered after delivery

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Include photos of the item and packaging so we can assist you promptly.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.

Exchanges

We replace items only if they are defective, damaged, or incorrect. Contact us to arrange an exchange.

Order Cancellations

Orders may be canceled within 24 hours of purchase. After this period, orders may already be in processing or transit and cannot be guaranteed for cancellation.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: trencevrobert200@yahoo.com